January 5, 2009

DOL reaches Internet milestone of 10 million online transactions

OLYMPIA — The Department of Licensing (DOL) reached a customer service milestone last Friday, with the ten millionth transaction through the department’s website at www.dol.wa.gov.

“This truly shows that our customers embrace the Internet as a way to save time, money and energy,” said DOL Director Liz Luce. “Using the Internet helps eliminate unnecessary trips to a Licensing office, and you can take care of business anytime from the comfort and convenience of your home or office. Ten million transactions are just the beginning, and we look forward to serving millions of Washingtonians in innovative ways for years to come.”

DOL has offered online services since 2001, and is continually working to be innovative and improve services. MasterCard, Visa, or American Express credit or debit card payments are accepted for most online transactions.

Customers can use the DOL website to:

• Renew vehicle tabs and boat registration
• Renew driver’s licenses or ID cards
• Look up driver license status
• Check the status of a business or professional license
• Find out if a personalized license plate is available
• File a master business license
• Find out what licenses you need before you start a business
• Report a vehicle sale
• Change your address
• Find the nearest Licensing office, hours of operation and current wait times
• Renew your corporation
• Uniform Commercial Code filing and search

The DOL website also features helpful information including online drivers guide in several languages, practice driver exams, and things to do if you are moving to Washington.