News release

May 19, 2011

DOL offers more online options in effort to cut costs, save state — and taxpayers — money

Paper savings stacks up to twice the height of Space Needle

OLYMPIA — The Department of Licensing says they’ve saved paper during the last year amounting to a stack of paper twice the height of the Space Needle, and with that paper savings comes cost savings.

Nearly 400,000 Washington vehicle owners have signed up for e-mail car tab renewal reminders, allowing them to renew with a couple of mouse clicks from home.

That’s one effort DOL says they’re making to reduce costs during the continued tough economic times. The agency says sending paper renewal notices cost the state about $3.5 million every year. While there aren’t any current plans to stop sending car renewal reminders by mail to those who haven’t signed up for e-mail, DOL stopped sending all boat renewal reminders in 2010.

“We know that not everyone has e-mail, so we still have options for them, but many folks do, so we’re asking them to sign up to help us be more effective with their tax dollars,” said Liz Luce, the director of DOL.

Luce says her agency has also expanded their online offerings for citizens, reducing or eliminating the need for them to come to a driver licensing office. She says about 220,000 people renewed their driver license online last year, and the number of people requesting their driving record or using other online services has skyrocketed in the past year.

“The governor has pushed all agencies to maximize our efficiency and to continue to serve Washingtonians in new and innovative ways, so we are constantly looking to both big and little changes we can make to save money and to make things more convenient for people,” Luce said.

DOL offers more than 20 different licensing services online, with more rollouts planned.

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