What we do

Every working day, week, and year, we’re serving Washington residents. We:

  • Provide information to law enforcement.
  • License and regulate drivers.
  • Register vehicles and vessels.
  • Manage over 44 professional and business licensing programs.
  • Ensure the fair and efficient collection of state revenue

For a quick look at what we do each year, see:

Every working day, we:

  • Issue over 1,100 original driver licenses and over 3,400 driver license renewals.
  • Renew the registration of more than 27,000 vehicles.
  • Process more than 2,700 original vehicle titles.
  • Respond to nearly 1,600 phone calls and over 175 e-mails from customers about vehicle and driver licensing.
  • Issue or replace nearly 6,900 license plates.
  • Process nearly 5,000 address changes for driver licenses and vehicles, including over 2,200 online.

Every week, we:

  • Sell nearly 48,000 driving records, and send nearly 339,000 notifications to customers about changes to monitored driving records.
  • Issue nearly 1,100 enhanced driver licenses.
  • Process over 41,000 driver license, ID card, and tab renewals over the Internet.
  • Record over 4,700 driver license suspensions, revocations, cancellations, and disqualifications.
  • Process about 26,500 traffic violations and accident reports.
  • Receive over 21,500 professional license status searches over the Internet.
  • Receive over 1,500 Uniform Commercial Code (UCC) filings, and support over 3,200 UCC searches.
  • Process nearly 12,000 vehicle reports of sale, including over 8,600 reports over the Internet.

Every year, we:

  • Collect over $2.7 billion in gross revenue.
  • Issue about 6.6 million vehicle tab renewal notices, including over 610,000 by e-mail.
  • Process about 11,300 International Registration Plan applications, and collect over $41 million in fees.
  • Process nearly 26,000 fuel tax returns, and collect about $1.27 billion in fuel tax revenue.
  • Issue or update over 50,000 vessel titles.
  • Register more than 232,000 vessels.
  • Manage about 261,000 professional licenses for individuals and businesses.
  • Issue nearly 9,300 ignition interlock & occupational restricted licenses (hardship licenses).
  • Issue, replace, or renew over 44,000 special design license plates and about 17,000 personalized plates.
  • Process about 11,500 driver hearings and interviews.
  • Issue over 800 original vehicle dealer licenses, and renew over 3,700 vehicle dealer licenses.
  • Process over 82,000 destroyed vehicle reports, including nearly 70,000 over the Internet.
  • Issue or renew over 222,000 permanent and temporary disabled parking placards.
  • Support over 1.45 million firearms database inquiries from law enforcement.
  • Issue over 25,000 professional licenses to individuals and businesses, and renew over 106,000.
  • Process nearly 14,500 fuel tax refunds, totaling over $60 million.
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