Access to DOL Services

Things to know

We're committed to providing everyone with equal access to our services. We pledge to develop and maintain customer accessibility in our:

  • Services (online and in-person)
  • Communications technology (like our website)
  • Facilities

Contacting us via TDD/TTY

Anyone with speech or hearing impairments can call 711 and use Telecommunications Relay Services. For more information on the service, visit 711 for Telecommunications Relay Service (

Conducting business with your service animal

Your service animal may go with you into a Licensing Office. If your animal poses a direct threat to the health or safety of other people, you must remove them from the office.

Getting a driver license or ID card if you are homebound

Driver license

Customers who need a driver license must visit a driver licensing office location.

ID card

In certain cases, we can provide accommodations for customers that can’t visit an office. This service is an option if you’re unable to visit an office for health reasons. Other restrictions may apply.

For more information:

PDF documents and accessibility

For best results, you'll want to open any DOL forms or documents with Acrobat Reader. Most reader plug-ins included in modern web browsers don't have the same capabilities as Acrobat Reader. Viewing a PDF with the browser plug-in could make the document:

  • Appear broken
  • Be missing functionality
  • Not be viewable at all

You can set the reader your browser uses, check with your browser manufacturer to find out how. Get the latest version of Adobe Reader.

Using PDF's with a screen reader

For more information on using PDF's with a screen reader, visit Accessing PDF Documents with Assistive Technology - A Screen Reader User's Guide.

Related Information

Washington Healthcare Finder
Good To Go!
Access Washington – official state government website