Disciplinary actions: Collection agencies

For details about many of these disciplinary actions, please see Search business and professional licenses.

May 2012

Fidelity Information Corporation (UBI #602-287-573) — Los Angeles, CA

  • Finding: Failed to maintain a security bond.
  • Action: License revoked.

Portfolio Recovery Group LLC (UBI #603-093-086) — Grand Island, NY

  • Finding: Failed to maintain a security bond.
  • Action: License revoked.

United Portfolio — Roseville, MN

  • Finding: Failed to maintain a security bond.
  • Action: License revoked.

April 2012

Todd Buckner, dba National Housing Solutions LLC (UBI #602-689-266) — Bellevue

  • Finding: Unprofessional conduct for:
    • Collection of a fee that isn’t allowed.
    • Failure to maintain the required trust account.
    • Commission of any act involving moral turpitude, dishonest, or corruption.
    • Misrepresention of any aspect of the business or profession.
  • Action: License revoked and fined $15,000. May not reapply for a license for 15 years.

February 2012

Curtiss Ostrowski, dba Nikko Management Group Inc. — Williamsville, NY

  • Finding: Operating as a collection agency without a license.
  • Action: Ordered to cease and desist from acting as a collection agency in Washington until obtaining a collection agency license and paying a fine of $1,000.

January 2012

Paragon Way, Inc. (UBI #602-248-451-001-0001) — Austin, TX

  • Finding: Failed to maintain the required $5,000 surety bond on file with us.
  • Action: License revoked.

October 2011

J & L Collections Services, Inc. (UBI #602-577-964-001-0001) — Lodi, CA

  • Finding: Failed to maintain the required $5,000 surety bond.
  • Action: License revoked.

September 2011

American Servicing and Recovery Group, LLC (UBI #602-891-020) — Dallas, TX

  • Finding: Failed to maintain the required $5,000 surety bond.
  • Action: License revoked.

First Credit Services, Inc. (UBI #602-073-828-001-0001) — Woodridge, NJ

  • Finding:
    • Unprofessional conduct: Operated outside the scope of their license by having collection agency clients located in Washington State.
    • Unprofessional conduct: Misrepresented to the public that they were able to represent clients in Washington State.
    • Unlicensed activity: Solicited and obtained a client in Washington State without the proper collection agency license.
  • Action: Ordered to relinquish all Washington State clients, and fined $2,000.

Rumson, Bolling and Associates — Sherman Oaks, CA

  • Finding: Unlicensed activity.
  • Action: Agreed to cease and desist from engaging in collection agency activity in Washington State, and fined $2,000.

July 2011

Allied Interstate, Inc. (UBI #601-371-638-001-0001) — Edmonds

  • Finding: Harassment – Communicated with a debtor more than 3 times in a single week.
  • Action: Fined $1,000.

Empire Collection Authorities, Inc. (UBI #602-896-801) — Aberdeen

  • Finding: Performed acts constituting the practice of law.
  • Action: Fined $3,000.

Hershe Kemp LLC — Buffalo, NY

  • Finding: Unlicensed activity.
  • Action: Ordered to cease and desist, and fined $3,000.

Reliable Recovery, Inc. — Buffalo, NY

  • Finding: Unlicensed activity.
  • Action: Ordered to cease and desist, and fined $2,000.

May 2011

Commercial Collections, Inc. — Bothell

  • Finding: Unlicensed activity.
  • Action: Ordered to cease collections until licensed, and fined $4,000.

ER Solutions, Inc. — Renton

  • Finding: Harassment — Communicated with a debtor more than 3 times in a single week.
  • Action: Fined $2,000.

Pride Recovery Services, Inc. (UBI #602-866-848) — Sunnyside

  • Finding: Charged an illegal processing fee.
  • Action: Fined $500.

Past disciplinary actions

If you’re interested in earlier collection agency disciplinary actions, please contact us at Collect@dol.wa.gov.

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