Driver licensing customer service

Email

  1. First, try clicking on the topic below to learn more online.
  2. If you still have questions, email us at the appropriate address. If possible, please include your driver license number to help us serve you faster.
If you need help with… Email us at:
drivers@dol.wa.gov
exams@dol.wa.gov
Online driver licensing transactions, including: onlineserviceshelp@dol.wa.gov
Mail-in or office transactions, including: exams@dol.wa.gov
Motorcycles motorcycle@dol.wa.gov
Commercial Driver License (CDL) drivers@dol.wa.gov
Hearings or interviews hearings@dol.wa.gov

Phone:

360.902.3900

TTY users

360.664.0116

Mail:

Department of Licensing
PO Box 9030
Olympia, WA 98507-9030

Fax

Faxes are processed in the order they’re received.

If you need to send us paperwork about… Fax it to…
Alcohol or drug treatment reports 360.570.7044
Hearings and interviews 360.570.4950
Medical and vision certificates 360.570.7893
Motorcycles 360.570.4914
Occupational/restricted driver licenses 360.570.7824
SR22/26 insurance certificates 360.570.7040
Vehicle accidents 360.570.4966

Customer service hours

Day Email, phone, or fax hours
Monday: 8 a.m. – 5 p.m.
Tuesday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 9 a.m. – 5 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: Closed

Driver licensing offices

For locations, hours, and services, see Driver licensing offices

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