Driver licensing customer service

If possible, please include your driver license number when you contact us so we can respond as quickly as possible.

If you need help with… Email us at: Or call:
Driver licenses and ID cards drivers@dol.wa.gov (360) 902-3900
Driver licensing exams exams@dol.wa.gov (360) 902-3900
Enhanced Driver Licenses/ID Cards (EDL/ID) drivers@dol.wa.gov 1-866-520-4365
Motorcycles motorcycle@dol.wa.gov (360) 902-3900
Hearings and interviews hearings@dol.wa.gov (360) 902-3900
Getting a commercial driver license (CDL) cdlprogram@dol.wa.gov (360) 902-3619
CDL minimum training requirements or state/federal requirements cdlprogram@dol.wa.gov (360) 902-3619
CDL medical waivers cdlprogram@dol.wa.gov (360) 902-3619
HAZMAT/TSA threat assessment clearance cdlprogram@dol.wa.gov (360) 902-3619
Commercial Driver Guide and CDL knowledge test questions cdlprogram@dol.wa.gov (360) 902-3619
CDL foreign knowledge testing cdlprogram@dol.wa.gov (360) 902-3619
Scheduling a CDL skills test or retest cdlskillstest@dol.wa.gov (360) 902-3607
CDL third-party tester fee reimbursement cdlskillstest@dol.wa.gov (360) 902-3607
CDL federal retest project cdlretesting@dol.wa.gov (360) 902-3853
Specialized CDL exams cdlcompliance@dol.wa.gov (360) 902-4002
Becoming a CDL third-party skills tester cdlcompliance@dol.wa.gov (360) 902-4002
CDL third-party testing, auditing, and compliance cdlcompliance@dol.wa.gov (360) 902-4002
Reporting a license not received fotoreturn@dol.wa.gov (360) 902-3900
Vehicle accidents intaccinq@dol.wa.gov (360) 902-3900

TTY

(360) 664-8885

Write:

Department of Licensing
PO Box 9030
Olympia, WA 98507-9030

Fax:

If you need to send us paperwork for… Fax it to…
Motorcycles (360) 570-4914
Commercial driver licenses (360) 570-4915
Hearings and interviews (360) 664-8492
Vehicle accidents (360) 570-4966
Alcohol or drug treatment reports (360) 570-7044
Occupational/restricted driver licenses (360) 570-7824
SR22/26 insurance certificates (360) 570-7040

Faxes are processed in the order they are received.