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What is DRIVES?

DRIVES logo

Over Labor Day weekend, DOL will complete a full modernization of the state's driver licensing system. The project, called DRIVES (Driver and Vehicle System) R2, essentially replaces a collection legacy software that is up to 40 years old.

The fully integrated DRIVES system will improve services to citizens, agency business partners, and the state's transportation system. State and federal agencies that rely on DOL data for public safety, licenses, identification cards, and revenue will also benefit.

DRIVES R2 is the second in a series of overhauls to DOL's legacy systems. DRIVES R1, which updated vehicle licensing systems, was successfully completed in December of 2016. A third project, R3, to upgrade DOL's Business and Professional Licensing systems, will begin later this year.

We're proud to be making these changes to serve you better.

This system change may impact your access to our services. To accommodate the cutover to DRIVES:

  • DOL's Licensing Services Offices will be closed Friday, August 31 through Monday, September 3.
  • Vehicle licensing offices may remain open during the cutover, but they will be unable to provide vehicle and vessel services.

Online services such as those used to renew licenses and car tabs will be disrupted before and during the cutover. The following list shows what will be impacted and when:

Online service disruptions

For vehicles

Application Service unavailable starting
Abandoned Vehicle Report Wednesday, August 29, 2018 8:30 p.m.
Destroyed Vehicles Reporting Wednesday, August 29, 2018 8:30 p.m.
Email Renewals Wednesday, August 29, 2018 8:30 p.m.
Internet Vehicle/Vessel Inquiry System Wednesday, August 29, 2018 8:30 p.m.
License eXpress (accessed via the DOL Portal) Wednesday, August 29, 2018 8:30 p.m.
Personalized Plate Search Wednesday, August 29, 2018 8:30 p.m.
RTA Excise Tax Estimator Wednesday, August 29, 2018 8:30 p.m.
Tab/ Decal Replace for vehicles/vessels Wednesday, August 29, 2018 8:30 p.m.
Vehicle Change of Address Wednesday, August 29, 2018 8:30 p.m.
Vehicle Dealers Epermit Wednesday, August 29, 2018 8:30 p.m.
Vehicle Report of Sale Wednesday, August 29, 2018 8:30 p.m.
Vehicle Tab Renewal Wednesday, August 29, 2018 8:30 p.m.
Vehicle Tab Renewal Fee Estimator Wednesday, August 29, 2018 8:30 p.m.
Vessel Decal Renewals Wednesday, August 29, 2018 8:30 p.m.
Vessel Decal Renewals Fee Estimator Wednesday, August 29, 2018 8:30 p.m.

For drivers

Application Service unavailable starting
Driver Change of Address Sunday, August 26, 2018 11:59 p.m.
Driver License Online Issuance Sunday, August 26, 2018 11:59 p.m.
Driver License Online Renewals Sunday, August 26, 2018 11:59 p.m.
Driver Pre-Application Sunday, August 26, 2018 11:59 p.m.
Driver Status Display Sunday, August 26, 2018 11:59 p.m.
DUI Hearing Request Payment Option Sunday, August 26, 2018 11:59 p.m.
Duplicate Drivers License Sunday, August 26, 2018 11:59 p.m.
Internet Abstract of Driver Record Sunday, August 26, 2018 11:59 p.m.
Reinstatements Sunday, August 26, 2018 11:59 p.m.
Driver Training Schools Online Wednesday, August 29, 2018 8:30 p.m.
SR22 / SR26 Insurance Wednesday, August 29, 2018 8:30 p.m.
Epermitting Wednesday, August 29, 2018 8:30 p.m.
Driver and Plate Search Minimal outage (exact time TBD)

Web applications used to look up driver and vehicle office locations and wait times will have minimal outages.

More about DRIVES
The DRIVES project is a 4 year effort to modernize our driver and vehicle technology systems. Once complete, DOL will have the ability to:

  • Provide our staff and vehicle licensing business partners better processes
  • Provide more accurate records to law enforcement
  • Implement new initiatives faster
  • Increase system reliability and reduce downtime
  • Develop and support new business processes

Stay up to date with what's happening with DRIVES, visit our blog (wordpress.com).

Questions? Need help?

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