What is DRIVES?
Over Labor Day weekend, we launched a new modernized driver licensing system. The new system will improve services to customers, agency business partners, and the state's transportation system. State and federal agencies that rely on our data for public safety, licenses, identification cards, and revenue will also benefit from the new system.
New features!
We know you're busy so we added new features online. Here's some of the things you can now do from the comfort of your home:
- Change your driver license to an ID card. No longer want to drive? You'll be able to easily switch to an ID card online.
- Lost your license? You'll be able to replace a lost license even if you have a CDL (some restrictions may apply).
- Apply for a restricted license.
- Pre-apply for an Enhanced Driver License. Start your paperwork online before you even enter an office!
More about DRIVES
The Driver and Vehicle System project (DRIVES) is a 4 year effort to upgrade our driver and vehicle technology systems. DRIVES R2 is the second in a series of overhauls to our legacy driver licensing systems. DRIVES R1, which updated vehicle licensing systems, was completed in December of 2016. A third project, R3, to upgrade our Business and Professional Licensing systems, will begin later this year.
Once complete, we'll have the ability to:
- Provide our staff and vehicle licensing business partners better processes
- Provide more accurate records to law enforcement
- Implement new initiatives faster
- Increase system reliability and reduce downtime
- Develop and support new business processes
Questions? Need help?
- General questions: DRIVEShelp@dol.wa.gov
- DRIVES Support Command Center: 360.664.9698 or DRIVEShelp@dol.wa.gov
