What is DRIVES?
Over Labor Day weekend, we're upgrading our systems to better protect your information and add some new features.
Plan ahead to renew your vehicle tabs and drivers license:
- DOL's Offices and Counters will be closed Friday, August 31 through Monday, September 3.
- Some online services will be unavailable starting August 26.
We encourage you to complete your transactions now, in our offices or online.
New features!
We know you're busy so we're adding new features online. Here's some of the things you'll soon be able to do from the comfort of your home:
- Change your driver license to an ID card. No longer want to drive? You'll be able to easily switch to an ID card online
- Lost your license? You'll be able to replace a lost license even if you have a CDL (some restrictions may apply)
- Apply for a restricted license
- Pre-apply for an Enhanced Driver License. Start your paperwork online before you even enter an office!
Renew your vehicle tabs and drivers license before the closures:
- Our Offices and Counters will be closed Friday, August 31 through Monday, September 3.
- Some online services, like renew your tabs and online driver license renewal, will unavailable starting August 26.
- Web applications used to look up driver and vehicle office locations and wait times will have minimal outages.
More about DRIVES
The Driver and Vehicle System project (DRIVES) is a 4 year effort to upgrade our driver and vehicle technology systems. DRIVES R2 is the second in a series of overhauls to our legacy systems. DRIVES R1, which updated vehicle licensing systems, was completed in December of 2016. A third project, R3, to upgrade our Business and Professional Licensing systems, will begin later this year.
Once complete, we'll have the ability to:
- Provide our staff and vehicle licensing business partners better processes
- Provide more accurate records to law enforcement
- Implement new initiatives faster
- Increase system reliability and reduce downtime
- Develop and support new business processes
Stay up to date with what's happening on the project, visit our blog (wordpress.com).
Questions? Need help?
- General questions: DRIVEShelp@dol.wa.gov
- DRIVES Support Command Center: 360.664.9698 or DRIVEShelp@dol.wa.gov
