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Cosmetology news

New online service launches June 29, 2020

Our new professional and business licensing service starts June 29. You'll be able to manage your license online, and we'll be able to process them faster too!

To move to the new system, we must shut down our current online service. From June 19 thru June 28, we will be unable to process any license applications or renewals. This gives us time to test the new system before opening it up to customers and business partners.

Our new system will let you:

  • Apply for a license.
  • Renew a license.
  • Pay license fees using secure online payment options.
  • Self-print your license.
  • Update your account information.

Other changes

New license design

With a new system comes a new license design. Right now, licenses with endorsements for similar professions get issued on one license. These licenses share the same license number.

In our new system, each professional license type will have their own license number. These licenses will still print on one license document. On current licenses and endorsements, the license number will be the same as they are now. For licenses issued in the new system, they will receive different license numbers.

Email renewal reminders

If you have an email on file with us, you'll receive your renewal reminder by email. If we don’t have your email address, we'll mail your reminder. Reminders will no longer include your fees. The fastest way to renew your license will be to manage your license through our online system.

Secure access to your licensing information

All users will need their own login to access the new online service. This extra security means can only access personal information connected to your license. Do not share your login with anyone. On June 29th visit our account access page to learn how to set up your login. Don’t set up your login before June 29th. Waiting until after June 29th will help with a smoother transition to the new system.

Web pages and forms

Many of our webpages and forms got changed to align with new system functionality. Discard any forms you have saved or printed and get up to date forms or information from our website.

If you have any questions or concerns, please contact us at 360.664.6626 or dolcosmo@dol.wa.gov.

Exam center closures update

April 27 update
DL Roope extended their exam center closures from May 5th through May 31, 2020.

This affects all practical and written exams for:

  • Cosmetology
  • Barber
  • Manicurists
  • Esthetics
  • Master Esthetics
  • Instructors

Our exam vendor, DL Roope, decided to close test centers in Washington State through May 31. This dramatic step is necessary to follow the Governor's guidance. It will also protect the health and well-being of test takers and testing location staff.

DL Roope anticipates re-opening test centers on June 1. The specific date will be dependent on these ever-changing circumstances.

  • DL Roope canceled all candidate exam sessions scheduled between March 18 and May 31.
    • Candidates can currently schedule into any open session after May 31.
  • DL Roope extended all exam windows that were set to expire during this downtime.
    • Candidates are able to reschedule their exams without contacting the IQT offices.
    • Candidates will receive a new pre-registration email.
  • Once testing resumes, social distancing practices and procedures will be in place. This will ensure the safety of test takers and DL Roope staff. DL Roope will provide more guidelines before your exam date.
  • Please do not call DL Roope during this down time. They will not be able to assist you with scheduling your exam.

DL Roope understands that this decision has an impact on you as a candidate. As you will appreciate, these are complex decisions caused by an unprecedented event. DL Roope expects to resume testing in Washington on June 1. You'll be able to reschedule your exam at no cost to you. Once they see the restrictions are being lifted, they'll provide more communication.

If you have any questions, please visit these websites:

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