Disciplinary actions: Collection agencies

For details about many of these disciplinary actions, you can look up a license.

April 2019

Evergreen Professional Recoveries - Bothell

• Finding: Unprofessional conduct and violations of RCW 19.16.250, harassment.
• Action: $5000 fine.
• Please email Collect@dol.wa.gov for a copy of this order.

Genesis Credit Management LLC - Everett

• Finding: Contacted a debtor after being notified to contact attorney.
• Action: Submit an approved compliance-management or training manual within 90 days.
• Please email Collect@dol.wa.gov for a copy of this order.

Past disciplinary actions

If you're interested in earlier collection agency disciplinary actions, please contact us at collect@dol.wa.gov.

Related information

• Collection agencies
• File a complaint against a collection agency
• Disciplinary actions for other professions

Questions? Need help?

• Email us: collect@dol.wa.gov
• Call us: 360.664.1388