New state-wide mandate requires masks to visit our offices. Learn more.
Appointments are required for in-person services. Schedule yours now.
Get the latest COVID guidance for businesses.

If the information on this translated website is unclear, please contact us at 360.902.3900 for help in your language of choice.


You must have an appointment to come into a driver licensing office.

Please try our online services before scheduling an appointment.

Schedule an appointment

  • You can schedule up to 30 days in advance.
  • A limited number of appointments open up each day, and as cancellations happen.
  • Appointments are for services you can't do online, by phone, or by mail.
Schedule or cancel an appointment
  • If you’re having trouble with our scheduling system our customer service center can help you at 360.902.3900 (TTY: Call 711). They can't edit or move your appointment. If you need to reschedule, you'll need to cancel your existing one and start over.

In-person appointments

Some driver licensing offices offer appointments, but they’re limited to:

  • Driver licenses and ID cards
    • Enhanced driver license (EDL) and enhanced ID (EID)
    • Name changes for driver license and ID cards
    • Knowledge and skills testing, where offered
    • Reinstatement
    • First-time Washington driver license, including teens, adults, and those moving to Washington. Pre-apply online before making an appointment.
    • First-time identification card. Pre-apply online before making an appointment.
    • Occupational restricted license
  • Commercial driver licenses (CDL)
    • Commercial driver knowledge tests
    • Commercial driver license (CDL) and commercial learner permit (CLP)
  • Driver training school instructor test

Check if an office near you is open for appointments, and what services they offer.

Keeping you safe

Your safety is important to us. We’ve updated our protocols to keep you and our staff safe. Please:

  • Do not come in for an appointment if you are feeling ill or suspect you were exposed to COVID-19. Reschedule your appointment for a later date.
  • Masks are optional for fully vaccinated customers. Customers who are not fully vaccinated must wear a mask.
  • Sanitize your hands when you arrive at the office.
  • Practice social distancing and wait for instructions before approaching the counter.
  • Let us know when you make an appointment if you need to bring a translator, caregiver, or dependent. You may not bring any other guests.

Thank you for your patience during these difficult times. Our added measures come from guidance from the Governor’s Office, Labor and Industries, and Department of Health.

Related information

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Access Washington – official state government website