Weather and road conditions may affect some of our licensing locations. Be sure to check the status of your local office before you go.

If the information on this translated website is unclear, please contact us at 360.902.3900 for help in your language of choice.

Driver licensing customer service

Can you do it online? Check our online services for options.


  1. First, try clicking on the topic below to learn more online.
  2. If you still have questions, email us at the appropriate address. If possible, please include your driver license number to help us serve you faster.
Who to email depending on your situation
If you need help with: Email us at:
Online driver licensing transactions, including:
Mail-in or office transactions, including:
Commercial Driver License (CDL)
Hearings or interviews
To contact us by fax
(We process faxes in the order they're received)
If you need to send us paperwork about: Fax it to:
Alcohol or drug treatment reports 360.570.7044
Hearings and interviews 360.570.4950
Medical certificates for CDL 360.570.4915
Medical and vision certificates (not for CDL) 360.570.7893
Motorcycles 360.570.4914
Occupational/restricted driver licenses 360.570.4961
SR22/26 insurance certificates 360.570.7825
Vehicle accidents 360.570.4966
Customer service hours
Day Email, phone, or fax hours
Monday: 8 a.m. – 5 p.m.
Tuesday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 9 a.m. – 5 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: Closed


360.902.3900 (TTY: Call 711)


Department of Licensing
PO Box 9030
Olympia, WA 98507-9030

Driver licensing offices

For locations, hours, and services, see Driver licensing offices

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