UPDATE

Is your driver license expiring soon? Renew your license online!
Limited in-person appointments available. Learn more.
Apply for a first-time instruction permit online.

If the information on this translated website is unclear, please contact us at 360.902.3900 for help in your language of choice.

Driver licensing customer service

Can you do it online? Check our online services for options.

Email:

  1. First, try clicking on the topic below to learn more online.
  2. If you still have questions, email us at the appropriate address. If possible, please include your driver license number to help us serve you faster.
Who to email depending on your situation
If you need help with: Contact us at:
360.902.3900 (TTY: call 711)
360.902.3900 (TTY: call 711)
Online driver licensing transactions, including: 360.902.3900 (TTY: call 711)
onlineserviceshelp@dol.wa.gov
Mail-in or office transactions, including: 360.902.3900 (TTY: call 711)
Motorcycles motorcycle@dol.wa.gov
Commercial Driver License (CDL) 360.902.3900 (TTY: call 711)
Hearings or interviews hearings@dol.wa.gov
To contact us by fax
(We process faxes in the order they're received)
If you need to send us paperwork about: Fax it to:
Alcohol or drug treatment reports 360.570.7044
Hearings and interviews 360.570.4950
Medical certificates for CDL 360.570.4915
Medical and vision certificates (not for CDL) 360.570.7893
Motorcycles 360.570.4914
Occupational/restricted driver licenses 360.570.4961
SR22/26 insurance certificates 360.570.7825
Vehicle accidents 360.570.4966
Customer service hours
Day Email, phone, or fax hours
Monday: 8 a.m. – 5 p.m.
Tuesday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 9 a.m. – 5 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: Closed

Phone

360.902.3900 (TTY: call 711)

Mail

Department of Licensing
PO Box 9030
Olympia, WA 98507-9030

Driver licensing offices

For locations, hours, and services, see Driver licensing offices

Related information

Chatbot icon
Washington Healthcare Finder
Good To Go!
Access Washington – official state government website