If the information on this translated website is unclear, please contact us at 360.902.3900 for help in your language of choice.

Driver licensing customer service

Have you checked out our online services lately? There's lots you can do online.


  1. First, try clicking on the topic below to learn more online.
  2. If you still have questions, email us at the appropriate address. If possible, please include your driver license number to help us serve you faster.
Who to email depending on your situation
If you need help with: Email us at:
Online driver licensing transactions, including: CustomerCare@dol.wa.gov
Mail-in or office transactions, including: CustomerCare@dol.wa.gov
Motorcycles motorcycle@dol.wa.gov
Commercial Driver License (CDL) CustomerCare@dol.wa.gov
Hearings or interviews hearings@dol.wa.gov
To contact us by fax
(We process faxes in the order they're received)
If you need to send us paperwork about: Fax it to:
Alcohol or drug treatment reports 360.570.7044
Hearings and interviews 360.570.4950
Medical and vision certificates 360.570.7893
Motorcycles 360.570.4914
Occupational/restricted driver licenses 360.570.4961
SR22/26 insurance certificates 360.570.7825
Vehicle accidents 360.570.4966
Customer service hours
Day Email, phone, or fax hours
Monday: 8 a.m. – 5 p.m.
Tuesday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 9 a.m. – 5 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: Closed


360.902.3900 (TTY: Call 711)


Department of Licensing
PO Box 9030
Olympia, WA 98507-9030

Driver licensing offices

For locations, hours, and services, see Driver licensing offices

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