Driver licensing customer service

Email:

1. First, try clicking on the topic below to learn more online.
2. If you still have questions, email us at the appropriate address. If possible, please include your driver license number to help us serve you faster.

Who to email depending on your situation

If you need help with:	Contact us at:
Reinstating your license Your SR-22 requirements (proof of insurance) How long you need an ignition interlock device Occupational/Restricted Licenses (ORLs) Ignition Interlock License (IILs) Vehicle accidents	360.902.3900 (TTY: call 711)
Requirements for getting your 1st WA driver license Requirements for getting an ID card Getting status or verification letters	360.902.3900 (TTY: call 711)
Online driver licensing transactions, including: Replacing your driver license online or Replacing your ID card online Changing your address online Requesting a driving record online Renewing your driver license online or Renewing your ID card online (Include your full name and date of birth in the email.)	360.902.3900 (TTY: call 711)
License eXpress Pre-apply for your first driver license	onlineserviceshelp@dol.wa.gov
Mail-in or office transactions, including: Replacing your driver license Replacing your ID card Changing your address Requesting a driving record Renewing your driver license (Include your full name and date of birth in the email.) Renewing your ID card (Include your full name and date of birth in the email.)	360.902.3900 (TTY: call 711)
Motorcycles	motorcycle@dol.wa.gov
Commercial Driver License (CDL)	360.902.3900 (TTY: call 711)
Hearings or interviews	hearings@dol.wa.gov

To contact us by fax
(We process faxes in the order they're received)

If you need to send us paperwork about:	Fax it to:
Alcohol or drug treatment reports	360.570.7044
Hearings and interviews	360.570.4950
Medical certificates for CDL	360.570.4915
Medical and vision certificates (not for CDL)	360.570.7893
Motorcycles	360.570.4914
Occupational/restricted driver licenses	360.570.4961
SR22/26 insurance certificates	360.570.7825
Vehicle accidents	360.570.4966

Customer service hours

Day	Email, phone, or fax hours
Monday:	8 a.m. – 5 p.m.
Tuesday:	8 a.m. – 5 p.m.
Wednesday:	8 a.m. – 5 p.m.
Thursday:	9 a.m. – 5 p.m.
Friday:	8 a.m. – 5 p.m.
Saturday:	Closed
Sunday:	Closed

Phone

360.902.3900 (TTY: call 711)

Mail

Department of Licensing
PO Box 9030
Olympia, WA 98507-9030

Driver licensing offices

For locations, hours, and services, see Driver licensing offices

Related information

• Driver training and testing locations