Weather and road conditions may affect some of our licensing locations. Be sure to check the status of your local office before you go.
This privacy statement covers how we handle information we learn about you through your use of the Department of Licensing (DOL):
You can also read our Conditions of use page to get information on your use of our site.
We may gather and store certain information about your visit when you browse our website. We automatically collect and store the following information about your visit:
We use the information we automatically collect to:
If you take a survey, send us an email, or perform an online transaction when visiting our website, we may collect the following information:
The information collected may also include:
We don't usually ask for or collect this kind of information from the general public through this website.
We're required to keep this information only as long as it's useful and then destroy it. We follow the records retention schedules published by the State Archives . These schedules change from time to time.
When you access our secure online services, you'll log on with a:
We build protections into these systems to:
We don't disclose your secure login information, such as a user name and password, to the public. Information provided to DOL via secure services is disclosable only to the extent required by law.
Personally identifiable information (PII) is information that can distinguish or trace someone's identity. Personal information includes such things as your name, address, and phone number.
We only collect PII when you provide it to us voluntarily by:
You may choose not to contact us by email or to provide any PII using an online form or survey.
If you choose to provide PII, we may store this information.
The Children's Online Privacy Protection Act (COPPA) governs information gathering online from or about children under the age of 13. We are especially concerned about protecting children's privacy. Under COPPA, a web site must get parental permission before collecting personally identifiable information about a child under the age of 13.
Laws exist in the State of Washington to ensure:
There are exceptions, as outlined in state and federal laws, that protect the privacy of individuals.
As a public agency, all our information is governed by laws such as Washington's Public Records Act. Information you send us may become a public record. It may be subject to public inspection and copying if not protected by federal or state law.
requires agencies that collect PII to provide:
To access any PII we collect about you, email firstname.lastname@example.org. We'll do our best to correct factual errors in your PII if you send us a written request that shows the error. We'll take reasonable steps to verify your identity before granting access or making corrections.
To better serve our customers, we use methods to customize your browsing experience. This includes cookies. If your browser is set to block all cookies, it could affect the availability and functionality of this website. We only control the methods we provide. We don't have control over third-party applications embedded in the website.
Many of our online transactions require cookies. If you delete or reject them you might not be able to use our online services to complete a transaction. There are 2 kinds of cookies we use:
To find out more about cookies, visit:
DOL has taken steps to:
We've designed these measures with the intent to:
Content on the site is public information, except for secure services, and may be copied, downloaded, or distributed.
Images are protected by copyright and licensing with the creators and can't be redistributed in any form.
We don't warrant the accuracy, reliability, or timeliness of any information published by this system. We don't endorse any content, viewpoints, products, or services linked from this system. Portions of such information may be incorrect or not current. Any person or entity who relies on any information obtained from this system does so at their own risk.
Our web site contains links to other web sites such as:
Email us: email@example.com