Keeping your information safe is so important to us, we made it a part of our purpose.
We have a team of investigators on the lookout for signs of data misuse. They respond to allegations of:
If we suspect your information is being misused, this team may reach out to you. We may ask you to confirm your identity. We will give you an option to contact us so you know you're talking to a DOL employee.
To help fight identity crime, we work with the Washington State Patrol on:
When you complete a transaction with us online (like renewing a license or reporting the sale of a vehicle) you’re using our secure online services. We verify you’re who you say you are, using:
We build protections into these systems to:
You can help secure your data by adding an email address to your account. This will allow us to notify you if someone makes changes to your information.
We don't disclose your secure login information, such as a user name and password, to the public. Information you provide to us through secure services is disclosable only to the extent authorized by law.
We have full-time compliance staff assigned to this. They conduct regular investigations and audits to make sure data recipients:
If we find that a data recipient is not following the rules, they must work under a corrective action plan to fix all their gaps or mistakes. We will end their access to data if:
When someone wants data, they complete a contract application. They must provide information to prove they have a legal reason for getting data. They have to explain:
After an initial screening, our data services team meets with the applicant to discuss the request. We outline all the requirements they must meet before receiving data, and throughout the life of the contract. If they meet all our requirements, we then enter into a data-sharing agreement.
There are a lot of reasons why we may choose not to provide data services, including:
Recipients must sign a contract when we provide data services that include personal information.
Our contracts include specific requirements to protect personal information, like:
You must sign a release before someone from these groups can request your driving record:
Others, such as courts, can get your driving record without your permission.
We serve all Washington residents without regard to immigration or citizenship status. We are committed to following the Governor’s Executive Order 17-01. We don't provide personal information for immigration-related investigations to federal immigration authorities. We don’t share information with the Department of Homeland Security without a court order or other legal requirement.
Email us: DOLPrivacyOfficer@dol.wa.gov