Civil rights and accessibility

Our Policy

The Department of Licensing (DOL) is dedicated to providing accessible services and facilities.

It is our policy not to deny or exclude any individual from a benefit of any program, activity, or access to facilities based on race, color, national origin, sex, age, disability, low income, or limited English proficiency (LEP). In addition to our longstanding commitment to excellent customer service, we are bound by a number of nondiscrimination laws, regulations, and executive orders regarding service delivery and public facility access. These include Title VI of the Civil Rights Act of 1964, as amended, the Civil Rights Restoration Act of 1987, Executive Order 12898, Executive Order 13166, and Title II of the Americans with Disabilities Act of 1990, as amended.

To learn more about nondiscrimination at DOL, please review:

Our Commitment

DOL takes allegations of discrimination seriously. If you believe DOL may have discriminated against you in providing you access to our services or public facilities, we want to hear from you. You may use the discrimination complaint form below to tell us about your experience. Please make sure we receive your complaint within 180 days following the date of the alleged discrimination.

Community Engagement

DOL is committed to increasing our engagement with community partners. If you work for a government agency or are a member of a community organization and are interested in nondiscriminatory service access in government, we invite you to contact us:

Civil Rights Compliance Coordinator
Washington State Department of Licensing
PO Box 9020
Olympia, WA 98507

Related information

Washington Healthcare Finder
Good To Go!
Access Washington – official state government website