Strategic Plan
We use a sharply focused strategic plan as a tool for continuous agency improvement, to achieve our mission that is centered on great service, public safety and consumer protection. You will see that our 2017-2020 Strategic Plan includes:
- Key Goals — the high level results we must achieve.
- Strategic Initiatives — what we will do to cause measurable progress toward each goal.
- Strategic Measures — what we will measure to quantify results and communicate progress.
