Provide as many of the supporting documents as possible to help us resolve your complaint:
Copy of purchase agreement.
Proof of payments – If paid by:
Check – copy front and back of the canceled check.
Cash – a receipt from the dealer showing that the vehicle has been paid in full.
Your copy of the title application. (It must show the legal owner of record if you financed it.)
Any documentation of your attempts to obtain the vehicle title or release of interest.
After we receive your complaint
We'll review it to see if there's enough information to transfer ownership to you. We may ask you for additional documentation, and we'll discuss all possible titling options at that time. Completing a complaint form doesn't guarantee you'll be issued a title.